ATOL stands for the Air Travel Organiser's License.

It's a protection scheme for flights and air holidays, and it is managed by the Civil Aviation Authority (CAA).

Most companies that sell air travel are required by Law to hold an ATOL license.

ATOL protects you from losing money or being stranded abroad if a tour operator goes out of business.

From 1st April 2008, £1 per person of the cost of air holiday packages or flights as appropriate (excluding published fare flights) is paid to the Civil Aviation Authority to provide ATOL Protection to you. This means the money you have paid for these arrangements is fully protected. Please ensure you retain a copy of your booking receipt and confirmation invoice. Please also note, the £1 charge is payable when you book your travel arrangements and is non-refundable if you cancel your booking.

You can visit the CAA website and more importantly the ATOL page on the following link: ATOL

Thomas Cook Retail Ltd is a member of ABTA with membership number J8601. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 68-71 Newman Street London W1T 3AH Tel: 020 7637 2444 or look at their website: www.abta.com