The worlds best sporting events

Something for every sports fan - indulge your sporting passion with our wide range of experiences at all the best UK's and Worldwide sporting events.


Travel and accommodation

Packaged to make your experience complete we first of all make sure you get there and then have somewhere great to stay.


Official tickets*

As official travel partner to most of the biggest and best sporting clubs & events, you'll have peace of mind that the ticket in your hand is official. (*where included)

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01733 224 834

Lines are open:


Monday to Friday: 8:00am - 6:00pm
Saturday: 9:00am - 5:00pm
Sunday: Closed

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GETTING YOU CLOSER
TO THE ACTION
01733 224 834 : Mon - Fri: 9:00am - 5:30pm
 

PRIVACY POLICY AND INFORMATION ON COOKIES


The Thomas Cook Group understands and respects the importance of protecting your personal data. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, in respect of your relationship with us as a customer or a potential customer. This information may be collected via our websites ("Sites"), our contact centres, our retail stores, our mobile applications ("Apps"), our questionnaires/surveys, or our social media channels (collectively, our "Services").

Please read the following information carefully. You are responsible for ensuring that the other people that you are acting on behalf of (such as those included with you on a booking), are aware of the content of this Privacy Policy and you have checked with them that they agree to their personal data being given to us to make a booking or other purchase on their behalf.

By making a booking or other purchase or otherwise giving your personal data to us, we will transfer, store or process it as set out below. We will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Which companies does this policy apply to:

The Thomas Cook Group includes a number of companies registered in the UK and overseas. This policy covers Thomas Cook's tour operator and travel agency UK businesses. Read on to find out more

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What types of personal data do we collect about you and why do we collect it:

We collect certain personal data about you and about any other person you include on your booking. The sort of personal data we collect is information that you provide to us, that we collect from you or observe about you, or that we obtain from other sources. Read on to find out more......

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How do we use your information when providing our services to you:

In order to provide our services to you, we use the information we hold in a number of different ways. We process your information either because it is necessary for us to do so as part of a contract you enter into, or because we have a legitimate business reasons for doing so. Read more here......

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When and how do we use your information for marketing:

To find out more about our marketing communications, including when and how we may contact you and how you can opt out of marketing, please read more here...

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How do we personalise our marketing to you:

To try and ensure that our marketing communications and advertising are relevant to you, we work with third parties to offer a better experience to customers and potential customers. You can find out how we do this by reading more here...

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What you need to do if you don't want our marketing communications:

We understand you might no longer want to hear from us and that's ok. It is easy to opt-out or unsubscribe, please read more here...

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Your rights in relation to any personal data we hold about you:

You have a number of rights in relation to your personal information under data protection law. To find out more, please read here

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Keeping hold of your personal data:

If you want to find out more about our data retention policy, please read more here...

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What is our approach to data security:

We take data security very seriously, to find out our approach to this please read more here...

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What happens when you follow a link from our website to a third party website:

Our Sites include links to other websites which include privacy policies of their own. To learn more about this, please read here...

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Cookies

Our Sites use cookies to distinguish you from other users. You can find out more about what cookies are at: http://www.allaboutcookies.org/. The cookies used on our Sites fall into the following categories:

  • Essential Cookies

Some cookies are essential to make our Sites work properly and to allow you to make your travel booking or other purchases and enable us to fulfil your purchase requests

  • Customer Experience Cookies (Analytics, Customisation & Tracking)

These types of cookies help us to provide you with a good experience when you browse our Sites and allow us to track your experience between different devices to improve our Sites or the way we provide our service to customers.

  • Advertising Cookies

Some cookies are used to provide you with information or offers from Thomas Cook companies or third parties that may be of interest to you. Web publishers, advertisers and ad networks use cookies and data to optimise advertising effectiveness, and we participate in cookie-based exchanges to make this happen. Our cookie based advertising activity will broadly fall into the following areas:

Third party adverts on our Sites and social media: This type of advertising is intended to provide you with a selection of products/services that you've viewed on other third party websites, or social media channels, which are presented to you by our agency when you visit our Sites or social media channels. The adverts may feature variations on the products/services that might be considered relevant to your browsing history on these other third party websites.

Thomas Cook adverts on third party websites: This type of advertising is intended to provide you with a selection of travel related products/services that you've viewed on our website, which are presented to you by our agency when you visit other selected websites or social media channels. The adverts may feature different Thomas Cook products/services that might be considered relevant to your browsing history.

We use advertising solutions delivered by Google DoubleClick for Publishers (DFP) and Criteo to serve you these advertisements. Where we share data for the purposes mentioned above, it is encrypted and does not include your name.

Viewing Cookies

A summary of both the essential, customer experience (non-essential), and advertising cookies used on the website you are on can be viewed and managed using the link below.

Declining Cookies

PLEASE NOTE:

  1. If you choose to remove cookies parts of website you are on may not work properly or your use of the website may be impaired.
  2. If you choose to use this website you are on without declining any non-essential cookies, then your use will constitute implied consent to the non-essential cookies that are set.

You can accept or decline advertising, and customer experience (analytics, customisation and tracking) cookies at any time by using the 'Manage Cookies' link above.

You can opt-out of third-party advertising networks using your information for interest-based advertising. Our Sites participate in Google DoubleClick for Publishers (DFP) partner network, you can opt-out of this here: Google Double Click Opt Out

You will need to opt-out on each device you use to access our Sites.

Your information will not be shared with our third party advertising network partners for the purpose interest-based advertising if you opt-out, however, you will continue to receive interest-based advertising from Thomas Cook and its business partners when using one of our Sites.

Please note these opt-out mechanisms use a cookie on your device, and if you clear the cookies from your browser it will 'forget' the opt-out.

Alternatively you can review cookies by accessing the preference panels from your browser's main menu (usually found under 'Edit', 'Tools' or 'Options'). Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn't tracked, for example by third party advertisers or social networks, or analytic companies. No industry-wide agreed standard to determine how DNT requests should be managed has been put in place, so our Sites don't currently support DNT requests. Until that standard is established, we'll continue to review DNT and other new technologies, but won't respond to DNT requests.

Changes to this Privacy Policy

We reserve the right to update or alter this Privacy Policy from time to time. You can request a copy of a previous version of our Privacy Policy.

July 2018, version 1

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